Privacy Policy

Your privacy matters to us. Here's how we protect and handle your personal information at Studilo Climb.

Information We Collect

When you engage with Studilo Climb's meditative practices and self-development programs, we collect certain information to provide you with personalized experiences and improve our services.

Personal Information: Name, email address, phone number, and location details when you register for our programs or contact us directly.

Usage Data: Information about how you interact with our website, including pages visited, time spent on different sections, and learning preferences.

Device Information: Technical details about your device, browser type, IP address, and general location for security and optimization purposes.

Communication Records: Messages, feedback, and inquiries you send to us through our contact forms or email correspondence.

We never collect sensitive personal information without your explicit consent, and we don't track your meditation practices or personal development journey beyond what's necessary to provide our services.

How We Use Your Information

Your information helps us create meaningful experiences tailored to your self-development journey. We use the data we collect in several specific ways.

Program Delivery: To provide access to our learning programs, send course materials, and track your progress through our meditative practices.

Communication: To respond to your inquiries, send important updates about our services, and share relevant self-development tips when you've opted in.

Website Improvement: To analyze how users interact with our platform and enhance the overall experience based on usage patterns.

Security: To protect our platform and users from fraudulent activities, spam, and unauthorized access attempts.

We never sell your personal information to third parties or use it for purposes beyond what we've outlined here.

Data Storage and Security

Protecting your information is fundamental to our operations. We've implemented comprehensive security measures to safeguard your data throughout its lifecycle with us.

Your data is stored on secure servers with industry-standard encryption both in transit and at rest. We use SSL certificates to protect data transmission, regularly update our security protocols, and limit access to your information to only those team members who need it to provide our services.

Encryption: All sensitive data is encrypted using AES-256 encryption standards, ensuring your information remains protected even if unauthorized access occurs.

Access Controls: We maintain strict access controls with role-based permissions, ensuring only authorized personnel can access your information.

Regular Audits: Our systems undergo regular security audits and vulnerability assessments to identify and address potential risks.

Data Backup: We maintain secure backups of your data to prevent loss while ensuring these backups follow the same security standards as live data.

In the unlikely event of a security incident, we'll notify affected users within 72 hours and provide clear information about what happened and what steps we're taking to address it.

Your Rights and Choices

You have significant control over your personal information. We believe in transparency and want you to understand exactly what options are available to you regarding your data.

Access: You can request a copy of all personal information we hold about you. We'll provide this within 30 days of your request.

Correction: If any of your information is inaccurate or outdated, you can request corrections, and we'll update our records promptly.

Deletion: You can ask us to delete your personal information, though we may need to retain certain data for legal or legitimate business purposes.

Portability: You can request your data in a structured, machine-readable format to transfer to another service provider.

Opt-out: You can unsubscribe from our communications at any time using the unsubscribe link in our emails or by contacting us directly.

To exercise any of these rights, simply contact us using the information provided at the bottom of this policy. We'll verify your identity and process your request as quickly as possible.

There's no charge for most requests, though we may apply a reasonable fee for excessive or repetitive requests that require significant administrative effort.

Data Retention and Sharing

We keep your information only as long as necessary to provide our services and fulfill the purposes described in this policy. Our retention periods vary depending on the type of information and how it's used.

Generally, we retain your account information while your account remains active and for up to two years after account closure. Communication records are kept for three years to help us improve our services and resolve any issues that might arise.

Service Providers: We share limited information with trusted service providers who help us operate our platform, such as hosting services, email delivery, and analytics providers.

Legal Requirements: We may disclose your information if required by law, court order, or to protect the safety and rights of our users and the public.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction with equivalent privacy protections.

We never share your personal information for marketing purposes with third parties. All service providers we work with are required to maintain the same level of privacy protection and can only use your information for the specific services they provide to us.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. These small data files help us remember your preferences, analyze site usage, and provide personalized content.

Essential Cookies: Required for basic website functionality, including security features and account access. These cannot be disabled.

Analytics Cookies: Help us understand how visitors use our site so we can improve the experience. You can opt out of these through your browser settings.

Preference Cookies: Remember your settings and preferences to provide a more personalized experience across visits.

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality and your user experience.

International Data Transfers

While Studilo Climb operates primarily in India, some of our service providers may process your information in other countries. When this happens, we ensure appropriate safeguards are in place to protect your data.

We only work with service providers in countries that provide adequate data protection or have implemented additional safeguards such as standard contractual clauses. Your information receives the same level of protection regardless of where it's processed.

All international data transfers comply with applicable data protection laws and maintain equivalent privacy protections.

Children's Privacy

Our services are designed for adults and we don't knowingly collect personal information from children under 13 years of age. If you're a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we discover we've collected information from a child under 13, we'll delete that information promptly and take steps to prevent future unauthorized access.

Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you by email if you have an account with us, or through a prominent notice on our website.

We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Material changes to this policy will be communicated at least 30 days before they take effect.

Contact Us About Privacy

If you have questions about this privacy policy or how we handle your personal information, we're here to help. You can reach us through any of the following methods:

Email: [email protected]

Phone: +91 491 253 7756

Address: Satbari Rd, Daheli Sujanpur, Kanpur, Uttar Pradesh 208011, India

We typically respond to privacy-related inquiries within 48 hours and will work with you to address any concerns about your personal information.

This Privacy Policy is effective as of December 2024 and was last updated on December 15, 2024.